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Pure Booking

‘Your VMR will assist with comprehensive phone‘and booking enquiries. While having a physicalpresence at the front desk is essential your VMR works diligently behind the sceens.

Booking Plus

VMR performs Pure Bookings and actions emailenquiries and requests for appointments

Pure Reception

Enable your physical reception team to look after ‘the needs of practitioners and patients whilst your VIMR acts as an extra receptionist in all the necessary functions. Ensuring the smooth running of the health care facility.

We have flexible plans because every practice is different

Our medical receptionists can simply coordinate bookings, or manage all patient enquiries whilst keeping on top of your inbox and reducing your debtors...you choose!

VMR Bookings

  • Answers the phone
  • Messages Practise Staff
  • Transfers and forwards calls using soft phone technology
  • Manages bookings and enquiries by phone only
  • Manages your existing booking platform

VMR Bookings Plus

  • Answers the phone
  • Messages Practise Staff
  • Transfers and forwards calls using soft phone technology
  • Bookings & enquiries by phone AND email
  • Manages your existing booking platform
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VMR Admin Add Ons

  • You can choose to add these additional tasks ongoing, or only when needed:
  • Managing and Communicating Recalls
  • Managing and reducing debtors
  • Emergency reception cover for leave and unexpected sickness

VMR Reception

  • Answers the phone
  • Messages Practise Staff
  • Transfers and forwards calls using soft phone technology
  • Bookings & enquiries by phone AND email
  • Manages your existing booking platform
  • Has limited access to Patient Records
  • Manages Requests for Repeat Referrals
  • Manages Requests for Repeat Scripts
  • Provides Normal No-Action Results
  • Provides Basic Child Vaccination Information

VMR Reception Plus

  • VMR Receptionist duties PLUS;
  • Administers all Practise Emails
  • Actions emails – shares with on-site personal when required
  • Files emails to client records
  • Cleans your inbox every day
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Your Flexible Plans

Complete the form below if you have questions or to schedule a call. Alternatively, you can call us.

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